
Yvette Castell
English
Address
Contact
Competence
Quality Management System development, implementation and maintenance.
Ø Management System Implementation |
Ø Organization Manual Development |
Ø Management System Auditing |
Ø Change Management |
Ø Quality Improvement Tools and Team Operations |
Ø Staff Development |
Ø Operational and Strategic Planning |
Ø Leadership Development |
Ø Training/Motivation/Mentoring |
Ø Performance Management |
Working knowledge of Microsoft Word, Excel, PowerPoint, Projects, SPSS computer applications. Trouble-shooting for information systems.
Certifications
Professional Evaluation and Certification Board (PECB) certified ISO 9001 Lead Implementer
Chartered Quality Professional (CQP) – Chartered Quality Institute (London, England)
MCQI Designation - Member of the Chartered Quality Institute

