Devindra Chattergoon
English (native)
Japanese (basic)
Address
Contact
Competence
ISO 9001 / Quality Management
ISO/IEC 17025 Lab QMS
ISO 17020 Inspection Bodies
ISO 15189 Medical Labs
API Q1 / API Q2 QMS for Oil & gas
Cost reduction through Japanese & Asian management principles and techniques
Business process / value stream analysis & improvement
Marketing strategy development consulting
Customer Service and Customer Care consulting (Japanese and Western style)
Human Resource, staff development & competence management consulting
Designing training programs & courses (ISO 10015)
Strategic Plan development
Standardization and achieving compliance with standards
Cultural change using Kaizen philosophy & principles
5S: Seiri (整理), Seiton (整頓), Seisō (清掃), Seiketsu (清潔), Shitsuke (躾)
Certifications
Engineering (Mechanical, Electrical and Electronic) - Level 2 IVQ Technician Certificate [City & Guilds of London Institute, United Kingdom Jan 2013]
Building Construction – Certificate of Proficiency (60 contact hours) [The University of the West Indies Open Campus Aug 2010]
National General Certificate in Occupational Health and Safety (distinction) [NEBOSH, United Kingdom Aug 2009]
Transition Training ISO/IEC 17025:2017 (Mar 2018)
Risk Based Thinking Workshop (Oct 2016)
Black Belt Visual Thinker and Master of the Presentation Arts (Aug 2016)
IRCA Certified ISO 9001:2015 Lead Auditor Training (Jun 2016)
Beginner Beekeeper Training Programme (Apr 2013)
ISO/IEC 17025 Assessor Workshop (Aug 2004)
TTTIC Auditor training programme (Jun 2004)
Estimating Uncertainties for Chemical Analysis (May 2004)
International standard ISO/IEC 17025 (May 2004)
Garment & Textile Training (Jul 2003)
Continual Improvement Auditing (Feb 2003)
RAB/IATCA-approved Transition Training for ISO 9001:2000 (Sept 2002)
Interpreting and Understanding ISO/IEC 17025 (Sept 2002)
Challenges of ISO 9001:2000 Implementation (Sept 2002)
Safety Management in the Workplace – A Practical Approach (Aug 2002)
IRCA-approved ISO 9001:2000 Internal Auditor training (Mar 2002)
UL Seminar: ISO 9000:2000 - New Reqt's & Assessment Approach (May 2001)
ANSI-RAB accredited DIS/ISO 9001:2000 Lead Auditor training (Jun 2000)
T&T National Quality Council and National Training Agency Quality
Enhancement Workshops in Education and Training (2000)